Privacy Policy
Protection of personal data according to the RGPD
TransHands SC, in application of the current regulations regarding the protection of personal data, informs that the personal data that is collected through the forms of the Website: https://www.trans-hands.com/, is included in the specific automated files of users of TransHands SC services
The collection and automated processing of personal data is intended to maintain the business relationship and the performance of information, training, advice and other activities of TransHands S.C.
These data will only be transferred to those entities that are necessary for the sole purpose of fulfilling the aforementioned purpose.
TransHands SC adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and their free movement.
The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognised in the aforementioned Regulation (EU). The exercise of these rights can be done by the user via email to info@trans-hands.com or at the address: C/ Cardenal Rossell, 20, 1A, C.P. 07007 - Palma (Balearic Islands).
The user declares that all the data provided by them is true and correct, and undertakes to keep them updated, communicating the changes to TransHands S.C.
Purpose of the processing of personal data
For what purpose will we treat your personal data?
At TransHands S.C, we will process your personal data collected through the Website: https://www.trans-hands.com/, for the following purposes:
1. In case of contracting the goods and services offered through https://www.trans-hands.com/, to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.
2. Sending requested information through the forms available at https://www.trans-hands.com/.
3. Send bulletins (newsletters), as well as commercial communications of promotions and/or advertising of https://www.trans-hands.com/ and of the sector.
We remind you that you can oppose the sending of commercial communications by any means and at any time, by sending an email to the address indicated above.
The fields of said records are mandatory, being impossible to carry out the stated purposes if these data are not provided.
For how long is the personal data collected kept?
The fields of said records are mandatory, being impossible to carry out the stated purposes if these data are not provided.
Legitimation
The treatment of your data is carried out with the following legal bases that legitimize it:
1. The request for information and/or the contracting of the services of TransHands S.C, whose terms and conditions will be made available to you in any case, prior to a possible contracting.
2. The free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept by means of a statement or a clear action affirmative, such as marking a box provided for this purpose.
In the event that you do not provide us with your data or do so in an erroneous or incomplete manner, we will not be able to attend to your request, making it completely impossible to provide you with the information requested or to carry out the contracting of the services.
Recipients
The data will not be communicated to any third party outside TransHands S.C, except legal obligation.
Data collected by users of the services
In cases where the user includes files with personal data on shared hosting servers, TransHands S.C is not responsible for the user's breach of the RGPD.
Data retention in accordance with the LSSI
TransHands SC informs that, as a data hosting service provider and by virtue of the provisions of Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce (LSSI), it retains for a period maximum of 12 months the essential information to identify the origin of the hosted data and the moment in which the provision of the service began. The retention of these data does not affect the secrecy of communications and may only be used within the framework of a criminal investigation or to safeguard public security, making themselves available to the judges and/or courts or the Ministry that requires them. . The communication of data to the State Forces and Bodies will be done in accordance with the provisions of the regulations on the protection of personal data.
Intellectual property rights
TransHands SC is the owner of all copyright, intellectual and industrial property, "know how" and any other rights related to the contents of the website https://www.trans-hands.com/ and the services offered on it. itself, as well as the necessary programs for its implementation and related information.
The reproduction, publication and/or non-strictly private use of the contents, in whole or in part, of the https://www.trans-hands.com/ website is not permitted without prior written consent.
Software Intellectual Property
The user must respect the third-party programs made available by TransHands S.C, even if they are free and/or publicly available.
TransHands S.C has the necessary exploitation and intellectual property rights of the software.
The user does not acquire any right or license for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only for their duration.
For any action that exceeds the fulfillment of the contract, the user will need written authorization from TransHands SC, the user being prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by TransHands SC, assuming civil responsibility and criminal derived from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious action on your part.
Intellectual property of the hosted content
The use contrary to the legislation on intellectual property of the services provided by TransHands S.C and, in particular of:
The use that is contrary to Spanish law or that infringes the rights of third parties. The publication or transmission of any content that, in the opinion of TransHands S.C, is violent, obscene, abusive, illegal, racial, xenophobic or defamatory. The cracks, serial numbers of programs or any other content that violates the intellectual property rights of third parties. The collection and/or use of personal data of other users without their express consent or contravening the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of people physical with regard to the processing of personal data and the free movement of the same. The use of the domain's mail server and email addresses for sending spam.
The user is fully responsible for the content of their website, the information transmitted and stored, the hypertext links, the claims of third parties and the legal actions in reference to intellectual property, third party rights and the protection of minors.
The user is responsible for the laws and regulations in force and the rules that have to do with the operation of the online service, electronic commerce, copyright, maintenance of public order, as well as universal principles of Internet use.
The user will indemnify TransHands S.C for the expenses generated by the imputation of TransHands S.C in any cause whose responsibility was attributable to the user, including legal defense fees and expenses, even in the case of a non-final judicial decision.
Protection of hosted information
Trans Hands S.C makes backup copies of the content hosted on its servers, however it is not responsible for the loss or accidental deletion of data by users. In the same way, it does not guarantee the total replacement of the data deleted by the users, since the aforementioned data could have been deleted and/or modified during the period of time that has elapsed since the last backup.
The services offered, except the specific backup services, do not include the replacement of the contents preserved in the backup copies made by TransHands S.C, when this loss is attributable to the user; in this case, a rate will be determined according to the complexity and volume of the recovery, always with prior acceptance by the user.
The replacement of deleted data is only included in the price of the service when the loss of content is due to causes attributable to TransHands S.C.
Commercial communications
In application of the LSSI. TransHands S.C will not send advertising or promotional communications by email or other equivalent electronic means of communication that have not previously been requested or expressly authorised by the recipients thereof.
In the case of users with whom there is a prior contractual relationship, TransHands S.C is authorised to send commercial communications regarding products or services of TransHands S.C that are similar to those that were initially contracted with the client.
In any case, the user, after proving his identity, may request that no more commercial information be sent to him through the Customer Service channels.